Business Heats Up: Hot Prospects. Hot Programs. Hot New Profits
When a prominent auto glass supplier was hacked in January 2022, taking down its ordering system for weeks, it was proof that no company is immune to cyberattacks. A 20-year FBI veteran and security expert uses real-life examples of the latest hacks, security breaches, and computer scams to demonstrate how cybercrime occurs and what countermeasures …
Cultivating relationships with body shops, auto dealers, and fleet services to drive business to your shop can be the keys to new and expanded business. Learn the challenges and rewards and the right questions to ask when pursuing these partnerships. You’ll learn how to choose the new market that’s right for you. Speakers: Mars Shah …
Always a popular event, join your peers and discuss various topics from how to get paid by insurers, calibration challenges and advice, tips for finding and retaining employees, and more.
Whether it’s an auto glass technician, a customer service representative, or a company owner, learn why the under-35 set views auto glass as a viable career. They’ll share how you can attract young people to your company—and keep them there. Find out what they want from an employer and how the younger generation can be …
Mobile locations require you to serve as master scheduler and meteorologist, to name a few skills. Most importantly, you must create a customer experience that keeps your vehicle owners coming back—and telling others about your superb service. Learn from three CEOS who have navigated this field for years and can share their best practices to …
You’ve mastered the art of installation, and now may be the time to open your own business. Are you ready to tackle the mountain of insurance-related paperwork, managing staff, and other challenges with the CEO title? Learn from those who have come before. Technicians turned owners willing to share their advice to help you succeed. …
As demand for employees far exceeds supply, the traditional methods of building your workforce no longer works. Come hear some of the new and out-of- the-box strategies auto glass companies utilize to attract workers who stay. Speaker: Debra Levy, president of Key Media & Research, publisher of AGRR™ magazine and its news service glassBYTEs.com.
Legislation regarding ADAS/calibration was introduced in Virginia and Massachusetts, and similar legislation is being considered in Arizona, Illinois, and Maryland. Some of the proposed language could negatively impact smaller, independent glass shops by reducing competition in the auto glass industry and negatively impacting safety. These bills are complex economic regulations that seek to regulate pricing, …
Learn the details of the new AGSC standard and how to use this to improve your business. Speaker: Bob Beranek, president of Automotive Glass Consultants and chair of the AGSC/AGRSS Standards Committee, and Jacques Navant, technical director, Don’sMobile Glass/The Calibration Station
Can you perform a windshield repair when the damage is in view of the camera? What do you need to know about calibration and windshield repair? A panel of windshield repair experts will answer these questions and more. Speakers: Linda Rollinson, owner of Superior Auto Glass of Tampa Bay, Inc. and Auto Glass Industry Services, …